Frequently Asked Questions
You can pay by Paypal, by credit card (MasterCard or VISA).
What are the delivery options?
We offer shipping by your local delivery service. Standard delivery is up to 3 workdays. Be aware that orders placed after 01 PM begin processing the next business day. Please note that our courier service does not deliver on Sundays or public holidays.
How much does delivery cost?
The price of delivery may vary due to destination your order will be shipped. Standard delivery costs 4 EUR.
To which countries does Kamawheel deliver?
We deliver to all countries inside European Union.
What happens if my order is damaged when I receive it?
Please check your delivery in the presence of the delivery person. If you notice damage, you should refuse receipt. Then, please contact our customer service immediately, so that they can order a replacement. To allow a quick handling of the situation, it is helpful if you can e-mail our customer service photographic documentation of the damage. For more details read our Return Policy. For more information e-mail our customer service firstname.lastname@example.org.
Can I return my Kamawheel game order?
Yes, orders can be withdrawn anytime up to 30 days after receiving your order, whereby you are not required to state a specific reason for withdrawing your order or returning the product. For more details read our Return Policy.